**Position**:SAP WM Senior for Support work**Experience level**:Sr.**Education level**:Bachelor's degree**Location**:CDMX - Remoto**Practice**:PBS**Industry - Sector**:Tecnología**What you'll do?**This senior functional analyst will be responsible for helping client implement SAP WM/LE functionality.Punto de contacto con cliente, corrdinación con equipos de India. Experiência dando soporte a procesos SAP WM(solo este modulo es necesario), todos los días interactua con personas de India y USA. Experiência probada soportando WM de al menos 4 años. Es importante que entienda toda la parte funcional para que pueda dar el soporte correctamente, pero solo va a dar soporte, va tener oportunidad de certificarse y crecer, pero debe querer estar en soporte.**What you'll bring**:This position is for a senior functional analyst with experience in both support and enhancement work including the hand over from enhancement/project to support and has the following key responsibilities:- Develop BRD in consultation with business users.- Study the requirement and Provide estimations using Capgemini and TE estimation process.- Work with development teams and MTC (testers) for implementing and testing of new functionalities- Configure WM processes in SAP and cross module experience.- Work with business users and train them on SAP functionality.- Build test scripts and perform end to end testing.Functional- SAP WM and LE configurations.- Must have a strong understanding of SAP (SD) Delivery and Shipment functionality- Warehouse movements and IM output determination.- Master data configuration and cross module integration - WM, IM, MM, PP etc.- Good receipt and shipment process- Configuration of new storage location, bin to bin transfer process.- Batch Management for BOM.- PP and WM SAP business process and configurations.- Movement type configurations.- Picking, packing and Handling unit processes.- Replenishment process- Handling of label and scanning devices and RF process.- Self-starter, works independently- Demonstrated initiative, good judgment, and ability to achieve results- Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms and in English.- Strong analytical, problem-solving, and conceptual skills. Attention to detail.- Ability to manage cross-functional project teams and foster team commitment to tasks. Ability to influence key individuals inside and outside of own group- Ability to follow corporate standards with respect to tools and processes- Strong knowledge and understanding of structured analysis and technical design techniques- Ability to handle multiple assignments- Effective decision makingNice to have- Familiar with Transport Management Systems- Familiarity with Bartender labeling software (Seagull Scientific) is HIGHLY desirable- Familiarity with Carrier Integration bolt-on products (such as ASSIST4 Carrier integration) is HIGHLY desirable- Able to lead the team very wellManaged Service Process Experience- Should be familiar with ITSM / Service Desk ticketing systems (preferably ServiceNow)- Should understand ITIL concepts for Production Support- Should understand Incident Management, Service Request, Problem Management, Change Management processes**Soft skills**:Work Underpressure, Quality at work, Results Oriented**What can YOU expect in a career with Capgemini?**- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's clients.- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.- Capgemini offers a competitive compensation and benefits package.- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.- Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model.**You will love this job because**- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
