We are looking for a passionate Wireless Consulting Engineer to plan, design, implement and optimize Cisco Wireless LAN edge environments. Your responsibilities include driving consulting service and technical support, developing support deliverables, leading team members through delivery projects, and building trusted relationships with high-profile customers. Our ideal candidates are familiar with solving customers' technology challenges while striving for business outcomes. Ultimately, the role is to analyze and tackle Wireless LAN problems in collaboration with multi-functional teams.
Who You'll Work With: The team: You will be joining Cisco's Professional Services organization within Customer Experience Center (CX C ). Our vision is to accelerate our customer's success and profitable growth by delivering the best Customer Experience in the industry. We accomplish it by providing flexible and innovative solutions that meet customers' requirements.
Within Cisco: You will collaborate with outstanding technical leaders from diverse technologies and countries to provide operational excellence. Furthermore, you will work alongside an extended multi-functional team, including project managers and account team members.
Externally: As a Cisco Customer Experience member you will have the opportunity to collaborate with our partners to lead global customers.
Who you are: Required background:
Bachelor or Master's degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Computer Engineering; or 7+ years of significant experience in IT industry. Customer facing experience (8 years minimum). Deep technical proficiency (8 years minimum) in Wireless LAN technology with validated expertise in two or more of the following areas: AireOS Wireless LAN Controllers and/or Catalyst 9800 Wireless LAN Controllers, Cisco Prime Infrastructure and/or Cisco DNA Center, Software-Defined Access (SDA), Cisco Connected Mobile Experiences (CMX) and/or Cisco DNA Spaces, Meraki Solutions. Experience in planning, designing, implementing, optimizing and troubleshooting complex Wireless LAN solutions. Radio-Frequency understanding and tuning. Time management, organization and presentation skills, and effective teammate. Wireless CCNP or CWNP. Desired background:
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it !
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break , and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.
Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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