About the Role We are looking for a Sr. Associate Resource Manager to join the Workday Global Resource Management team, focusing on the staffing and resource planning for Workday's Technology Consulting Practice. This position will support a global practice by fulfilling open project roles with Workday consultants and ecosystem partners. This person must be a teammate that can work across many different organizations. Some duties include staffing administration, work with partner RMs on staffing and contracts, light reporting, and PSA system support, and should have a desire for quality and customer service, and enjoys working in a dynamic, fast-paced environment. They will be detail oriented, organized, self-motivated, accomplished, and an excellent communicator. As a member of the Resource Management team, they will interact with various cross functional teams in support of Workday Resource Management and Professional Services. This role will lead to acquiring knowledge of Resource Management and collaborating within a team to fulfill customer requests. They will work closely with the global Resource Management, Workday Consulting and Delivery organizations. They may work with Legal, Finance, Accounts Receivable, Delivery Services Systems, and Delivery Enablement teams.Workday Staffing:Assign Workday Professional Services and partner resources to meet project requirementsWork directly with market segments to supervise and fulfill all open resource needsAids in staffing discussions regarding risk areas i.e., supply/demand, over/understaffed, shortage of a specific skill etc. and review these with internal partnersActively participate in and facilitate pipeline reviews for visibility on future projectsWork directly with Workday Partner Resource Managers to address staffing requirements that cannot be filled internallyWork with Consulting Managers to coordinate onboarding new consultants to ensure a successful ramp up periodEnsure new consultants are trained and ramped on processes, systems, and tools that relate to the Resource Management functionCollaborate across different functional and technical groups within Workday and partner organizationsOperational duties:Complete data management and upkeep in all internal systems as it relates to Professional Services resourcesWork with resource manager(s) and field resources on reports related to the Professional Services business. This may include auditing and analyzing data to compile project statistics, reports, and dashboardsFacilitate meetings with extended Resource and Consulting Management teams and other groups, note taking, tracking of action items, and detailing outcomesWork with Delivery (Delivery Directors and Engagement Managers) on consultant forecast accuracyAssign Workday and/or partner resources on projects using Workday's Professional Services Automation toolActively participate in ongoing process improvement discussions and activitiesAbout YouBasic Qualifications2 years' experience analyzing data, reports and dashboards.2 plus years of proven ability to work well in a fast-paced environment with conflicting priorities.Other QualificationsProficient in Word, Excel, PowerPoint, Google, and MiroFast learner, willing to master new tools and processes as part of the assigned projectsCan adapt to an ever-evolving environment with a positive demeanorAbility to pay attention to detail and follow defined process steps is requiredCan match appropriate resources (consultants' area(s) of expertise, career plans, etc.) to projects.Ability to qualify resources by validating certifications and work experienceIndividuals must be reliable, accurate, and provide rapid turnaroundExcellent organizational, time management, and interpersonal skills - both written and verbal
