Sonata SoftwareOverviewSonata is a global technology company specializing in platform-baseddigital transformation, supporting businesses to become connected, open,intelligent and scalable. Sonata's Platformation™ methodology brings togetherindustry expertise, platform technology excellence, design innovation andstrategic engagement models to deliver sustained value to customers. A trustedpartner of world leaders in the retail, manufacturing, distribution, travel,services and software industries, Sonata's software portfolio includes theBrick & Click Retail Platform©, Modern Distribution Platform©, RezopiaDigital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprisedevelopment automation Platform©, CTRM Commodity Trading and Risk ManagementPlatform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata'sPlatformation approach ensures services built on Microsoft Dynamics 365,Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on thePlatformation promise. As world leaders in digital technologies including IoT,Artificial Intelligence, Machine Learning, Robotic Process Automation,Chatbots, Block Chain and Cyber Security, Sonata's people and systems arenurtured to deliver on our commitment to excellence in business technologysolutions.Job Title: SupportEngineer Location: Guadalajara,Mexico This opportunity isnot available for visa sponsorship.Required Qualifications• Knowledgeof Azure Cognitive Services- LUIS, SDK app, ML Model prediction accuracy• StrongPython and C# coding skills, along with knowledge of C++ and/or Java • Knowledgeof Debugging and validation of Backend Logs• Deepknowledge of API's (OCR/Face etc) calling API's, knowing Rest API'scommunication, end point, authentication, debugging, capturing traces etc• Azure,AWS cloud development experience • Knowledgeof OpenAI will be an added advantage• Experiencein troubleshooting and resolving technical issues related to machine learningframeworks and tools.• Effectivecommunication and interpersonal skills to interact with customers andcross-functional teams.Why join SonataSoftware?At Sonata, you´ll have an outstanding opportunity. The chance to use yourskills and imagination to push the boundaries of what´s possible. To buildnever seen before solutions to some of the world's toughest problems. You´ll bechallenged, but you will not be alone. You´ll be joining a team of diverseinnovators, all driven to go beyond the status quo to craft what comes next.
