The Senior Account Executive works in conjunction with the Account Manager to fulfill Internet marketing programs for our clients. The Senior Account Executive will assist in client engagement activities, including planning, execution, management and strategic analysis. The Senior Account Executive will support the account management team and is responsible for building and maintaining a strong working relationship with all clients. S/he will work closely with our clients and internal teams to kick off projects and keep them on track. The Senior Account Executive will have superior organizational skills and time management skills as s/he will be expected to manage the deliverables and scope all of our existing client work. The person must possess a service-oriented, positive attitude towards clients and colleagues, coupled with an appreciation of business realities and achieving deadlines.Responsibilities:Develop and execute interactive marketing strategies that enhance and exceed overall client performance expectationsDemonstrate deep understanding of client's marketing strategy and can extract insight from campaign data, identify relevant trends and provide well developed proactive recommendations to achieve longer term client marketing goals and objectivesShare responsibility for 100% client retention by working with the leadership team to maintaining mid to senior level relationships allowing us to: proactively identify client risks or opportunities and managing client teams to effectively respond to these client needsCommunicate progress of revenue to budget forecast to the leadership team throughout the yearDevelop potential for new platform/defining workAssist channel teams to complete client deliverablesIncrease account size in revenue potentialAnticipate client questions and provide thought out answers/solutionsArticulate complex ideas/problems to clientsAlways think about how we can better serve our clients and grow their businessGo above and beyond the call of duty to delight the client and deliver excellent serviceTeam Management Responsibilities:Work with team to ensure that all client deliverables are met and client expectations are exceeded. This includes ensuring internal processes are followed, and that campaigns are being actively monitored and enhanced.Design and direct brainstorms that are collaborative, inspiring and maximize team contributionsParticipate in weekly team meetings to discuss account status and updatesWork with team members to discuss and address client challenges that ariseProvide feedback to Digital Strategy team in regards to how clients are doingBuild internal process and technology that lead to enhanced productivityRequired Skills:Exceptional problem-resolution, including the ability to think creatively in the development of ideas/solutions that will contribute value in a dynamic, client-centered environmentStrategic and creative thinking – always focusing on innovative, but measurable client solutionsExtremely ambitious and hard workingSelf-motivatedResults-and detail-orientedDeeply familiar and passionate about the World Wide Web and online marketingExcellent communication skills - written and verbalExcellent knowledge of ExcelAble to work with minimal supervision while maintaining focus and productivity, but knows when to ask for help when neededFlexible, able to quickly adapt to new situations4+ yrs. industry specific experience preferredChampion Rise culture
