Quality Customer Service Coordinator

Improve the customer satisfaction accomplishing their requirements**Lear Corporation- Electronics, Apodaca, Nuevo León, México****Drive Your Career**Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.We are in position to offer a great job opportunity to work as a **Quality Customer Service Coordinator**, based in **Electronics Plant, Apodaca, Nuevo León, México **(E-Systems Division).As a Quality Customer Service Coordinator you will provide all support to fulfill the targets of every KPI's of the Lear Apodaca Plant accomplishing the customerr recquirements!**Your Task will be**- Assure that the customer's metrics being aligned with their expectations and give the follow up to achieve it- Keep a customer's scorecard in the green range and assure action plans looking the continuous improvement in this metric- Coordinate the PPAP process and send PSW in the stablished date- Implement action plants for new programs- Customer service: attend them when a critical problem is presented**To be successful in this role you will need**:- Bachelor's/ degree in Industrial Engineering or any related field- Customer service in the Quality area experience- More than 2 years of experience in the automotive or electronic industry- VDA 6.3, IATF 16949, IPC 610 knowledge- English AdvancedLI-AM1