Marketing Guest Experience Representative

Job Description Marketing Guest Experience Representative You will be responsible for servicing all In house guest onsite and at times prior to arrival. Offering the highest level of customer service in order to attract guest to attend the Hilton Grand Vacation Preview of the resort. Why team members like working with us? Exciting opportunity in a fast growing company, Hilton Grand Vacations a leading Worldwide Vacation Ownership Company is growing its operation in Cabo and Mexico. Competitive compensation plans, company benefits, team members focused culture to bring out the very best in you. Excellent training program. Join a company that focuses on you, work life balance and your future. Bilingual is required, experience preferred but not necessary, customer service focused individual. Qualifications Excellent interpersonal and communication skills.Detail oriented.Computer proficiency in Microsoft Word, Excel and Outlook.Excellent customer service skills.Proficient in time management; the ability to organize and manage multiple priorities.Ability to take initiative and effectively adapt to changes.Recognizes an emergency situation and takes appropriate action.Able to establish and maintain a cooperative working relation.Able to use sound judgment; work independently, with minimal supervision.Strong analytical and problem solving skills. When you join Hilton Grand Vacations, you join a group of team members dedicated to helping owners and guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company that makes our guests' vacation dreams come true. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.