IS Technical Functional AnalystTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. Applies IT knowledge and expertise to help solve complex technical or professional activities. A key resource, a definitive source of knowledge about services and solutions, who contributes their expertise to enhance organizational efficiency and support the organization's vision and strategic direction.
Your responsibilitiesCollaborate with Business IS Managers, Business Process Managers, Subject Matter Experts (SME), and end users to collect requirements and process definitions both accurately and comprehensively.As a contributor within the development team, develops application code, delivers application changes, and troubleshoots and provides information, workarounds and develops bug fixes for issues reported by business users.Keeps knowledge up to date regarding new and emerging IS technology and IS industry practices, bringing learning into ABB; all within the scope of the relevant IS solutions.Collaborates with users in projects and problem management to maintain, develop and deploy the best feasible and most cost efficient IS solutions/services for the business. Monitor Run Support (on-call ticket) queue as directed and contributes to IS Problem and IS Incident Management goals by detecting re-occurring defects and eliminating these. Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service.Your backgroundBachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.At least 3 – 4 years of Business Process or IS experience.Kowledge of Microsoft Office tools (including Visio, Excel, SharePoint).Experience with formal Process or Data Modeling.Proficient with SAP R/3 ERP system.Previous experience analyzing and documenting legacy software systems and processes.Working in customer or technical support.Availability to travel.Advanced English level.More about usWe look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: hybrid #LI-hybrid
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