Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
Infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward?
Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for:
Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations
Define, detail, and scope the technical requirements into solutions
Work across key activities in configuration, systems management tools and backup and recovery
Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance
• Provides production support for existing in-house developed SCADA applications, 3rd-party vendor provided applications and other home-grown applications.
• Interfaces with trade floor real-time trading personnel, ISO and third-party technical representatives, and field crews to provide solutions to data and telemetry challenges.
• Responsible for providing technical assistance and support to end users through email, phone calls, in-person interactions, or remote connections and to provide actionable solutions.
• Responsible for troubleshooting and diagnosing technological issues with hardware or software and collaborating with other members of IT teams to resolve complex technical issues.
• Responsible for evaluating, optimizing, configuring, and maintaining NEER IT applications including SCADA systems. Able to work extended hours.
Required Technical and Professional Expertise
• Understanding of SCADA telemetry and operations, plant SCADA configuration and communications
• Understanding of shell scripting and programming concepts
• Understanding of networking and telecommunication concepts
• Understanding of Operating systems (Unix (Redhat & AIX), Linux, and Windows)
• Working knowledge of Wonderware, ICCP, MODBUS and DDE communications
• Ability to communicate effectively to all levels of management and external ISO entities.
• Ability to focus and drive improvements or modifications that can increase productivity, save time, or provide a cost-effective alternative to current systems.
Preferred Technical and Professional Expertise Experience with administration, monitoring and maintenance of production systems.Proficient EnglishAgile Methodologies
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