Work Shift:Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.Position Overview:**Responsibilities**:- Interviews and registers patients to obtain demographic, identifying, and other information including injury, specific test, and name for patient to gain health access.- Provides assistance to patients in need of help completing documentation.- Obtains and verifies insurance coverage and obtains authorization and required signature.- Completes appropriate documentation. Obtains and verifies account and medical record numbers for accuracy and enters information into computer registration system.- Maintains filing system in a current and accurate manner.- Greets patients and visitors in a pleasant manner and makes them feel welcome.- Takes accurate messages and directs calls appropriately and efficiently.- Transmits proper documentation such as the physical capabilities recommendation form to employers and insurance companies after each patient visit.- Informs clinical staff when emergency or urgent situations arise.- Monitors patient flow and observes activity within the waiting room and advises staff of waiting periods and backlogs.- Schedules patients for consultation and treatment appointments. Pre-registers or manually pre-registers patients as necessary.- Inputs charges, fees, and diagnosis codes into patient accounts in an accurate manner on a daily basis.- Performs a variety of administrative and secretarial tasks and related duties for department operations and functions in accordance with departmental and CH policies, practices, and procedures.**Requirements**:- High school diploma or equivalency.- One or more years of related experience or training.Physical Demands & Work Environment:- Frequent physical demands include: Sitting, Keyboard use/repetitive motion, Talk or Hear- Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Taste or Smell- Continuous physical demands include:- Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.- Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate HearingOffers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
