Customer Support Technical Representative

In this position, you will be working within a team of representatives managing customer experience through a call center. It requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently.Key Qualifications:- 5+ years' experience in a customer/technical support role- Engineering Degree is a plus- Experience working in the dental field (Lab, dental school, dental office)- Familiarity with ZenDesk/ERP software- Excellent communication skills- Experience with 3D Printing or Dental workflow is a plus- Communication and computer skills- Attention to detail- Portuguese is a plusTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $18,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Caja de ahorro- Vales de despensaEducación:- Licenciatura trunca o en curso (Obligatorio)Lugar de trabajo: Empleo presencial