Customer Support Specialist

We put people first. That means customers. That means leaders. That means you and your family. We aspire to be the best place you've ever worked. And that begins with amazing benefits.
Flexible time off
Insurance coverage
Paid family leave
Fully remote work
Wellness stipend
401K plan
Culture
We love food and pets Core values
The values that drive us People first We believe people come first. We believe in empathy, trust, gratitude, and humility. We strive to drive genuine relationships and diverse and inclusive communities—with both our Monographers and our customers.
Do the hard thing We believe in embracing what is hard. We take smart risks, we move quickly, we push through boundaries, and we find solutions.
Ownership We believe we are all owners and collaborators of Monograph's vision. We hold ourselves accountable, we take initiative, we champion our work, and we own our mistakes.
Intentional curiousity We believe in experimenting and freeing ideas from boundaries, while also being thoughtful and deliberate. We are forever learning.
Seriously fun We believe when you enjoy what you do, you can accomplish your best work. We know that joyous energy compounds and is infectious for our customers, our product, and us.
We believe experiences should be magical. We build trust, clarify communication, and strengthen support through a design-centric approach.