Customer Service For Streaming Television Service

**Responsibilities** Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarify information, research every issue and providing solutions Keep records of all conversations in our call center database in a comprehensible way**Requirements**: High School completed Advanced English Schedule availability for training 6 months in Call Center experiencie 6 months Customer Service experiencie**Salary & Benefits**: $14,500 Base salary Up to $3,000 Performance Bonus 2 Days off CHOOSE YOUR SCHEDULE Food coupons Life medical insurance Permanent placement position / Direct hireTipo de puesto: Tiempo completoSalario: $14,500.00 $17,500.00 al mesHorario: Turno de 8 horasPrestaciones: Descuentos y precios preferenciales Estacionamiento de la empresa Programa de referidos Seguro de vida Vales de despensa Vales de restauranteTipos de compensaciones: Bono mensualPuede trasladarse/mudarse: Monterrey, N. L.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Experiência: Customer Service: 1 año (Obligatorio) Call Center: 1 año (Obligatorio)Idioma: Inglés (Obligatorio)Lugar de trabajo: Una ubicación