Customer Service

Job DescriptionAnalysis of the customer releases, EDI 830,862,850, JIT /RAN'sFollow up 100 % about deliveries on time, ASN, Paperwork, System communication according customer expectations or rules (Example: Ford CMMS, DDL, etc.)Make a prognosis for the next 24 months, using customer EDI, PVA, Forecast of sales )Follow up in the internal KPI's as Inventory levels, Logistic Cost, Delivery Performance internal and External.Create a Shipment plan according customer demand and follow up with Warehouse team for on time shipping.Align with production plants their Shipment plan according to customer needs.Acknowledge about ECR's, break points an SOP for new models or projects.QualificationsEnglish advancedSAP desirableCustomer portals desirable (Ford, GM, Stellantis, Volvo, Caterpillar)Problem solving.OrganizationAdditional InformationGet to know more about how we work at Bosch and our new open positions on our social networks:Facebook: Instagram: LinkedIn: