**Data Operations**:Bring clarity to our clients' investment decisions by collecting, processing and distributing industry-leading data.**Indexes**:Set the benchmarks for our industryHow will you deepen the world's understanding of global markets?By combining deep knowledge and a systematic and well-defined methodology, you could help develop and construct the indexes that provide data and timely insights in an ever-changing world.Your team responsibilitiesMSCI calculates over 225,000 equity indexes on a daily basis using information for more than 38,000 securities belonging to 85 countries worldwide. These indexes include approximately 16,000 real time regional, country, sector, industry and industry group indexes, calculated throughout the trading day and about 17,000 custom indexes.MSCI custom indexes leverage MSCI's robust standard methodologies to be the building block for customized solutions to MSCI clients' investment needs.The job responsibilities will involve the day to day operations of the Monterrey Custom Index team focusing on key deliverables as it relates to the Custom Index operations and MSCI Index products in general. The operations responsibilities involve the understanding of the investment solution being provided to the client via a customized index, setting up the index, calculate it as well as work cross functionally with other colleagues in sales, research, product management and IT to ensure all paperwork and deliverables are in line. In addition, be an active participant in the development and testing of MSCI new products.What we offer you- At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.- Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.- Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.- You'll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our 'Here For You' Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.Your key responsibilities- Work effectively with colleagues in IT, Product and Project Management, Market Data, Research, Sales/Coverage and the Client Service Organization among others.- Create indexes tailored to specific client needs.- Implement index methodology changes as well as updates on custom indexes which require input from clients or other 3rd parties.- Respond to client queries in a timely and accurate manner.- Monitor the volumes and the resolution time of requests to ensure the delivery within the official turnaround time.- Pay special attention to urgent requests or major commercial opportunities and strive for quick and smooth resolution on those.- Participate in the planning and implementation of new products or processes as well as self-motivated project initiatives, focusing on the use of technology to improve daily or manual processes.- Participate in client meetings related to index calculation methodologies or product related requests.Your skills and experience that will help you excelUniversity Degree with keen interest in Finance, Economics, Econometrics, Statistics, or Mathematics- At least 3 years of relevant experience preferably from the financial industry- Strong analytical and problem-solving skills, ability to break down complex issues into smaller manageable parts- Excellent knowledge of English, both written and spoken- Superior knowledge of spreadsheet tools- Highly developed organizational and interpersonal skills- Flexible in working hours- Ability to work independently as well as part of a global teamHow we'll support you- Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You'll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.- We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take contro
