Location: MX - Central Office - Santa FeGoodyear Talent Acquisition Representative: SONIA NIETOSponsorship Available: NoRelocation Assistance Available: NoLI-SN1**Collection Manager****Santa Fe, Ciudad de Mexico****Primary Purpose of the Position**:**Principle Duties and Responsibilities**:- Management of the Mexico Collection local team. Establish goals for department/personnel and track performance.- Close management of the collection, considering client portfolio management, account analysis, past due balances identification and customer negotiations, visit customers if needed.- Identify and implement process improvements aligned with the collection strategy.Identifies and tracks large accounts that have been deemed delinquent.- Identify and lead process improvement initiatives, manage special projects as assigned by senior management such as: Mass Merchandise Portal, e-Collection, e-Payment, among others.- Recommend course of action on accounts considered to be a significant risk.- Accounts receivables & Collection forecast (variance analysis).- Assist with legal actions pertaining to Past dues accounts.- Lead quarterly bad debt review process. Develop recommendations for bad debt.- Help the team to reconciliate customer accounts, balance confirmation and ensuring timely collections of receivables.- Prepare local and regional monthly closing reports.- Support internal and external audits.- Leads the credit committee and participate in all meetings that Credit area is needed.- Maintain a good relationship with customers.- Perform reconciliations with the company's accounting and taxes area.**Education**:- Required:- Bachelor's degree in accounting, administration, Industrial Engineer or economical.**Experience**:- 6+ years minimum in Credit and Collection: receivables management, past due management, Collections forecast, balance negotiation. Including around three years working in the credit & collections department of a multi-national company.- Several years of experience managing a group of people.- Strong communication and problem-solving skills.- Demonstrated talent development and leadership skills, including experience providing ongoing feedback and coaching, and ability to organize people and delegate activities to accomplish meaningful goals.- Desired:- Experience implementing credit/collections financial solutions is a plus.- Ability to work in a fast-paced environment with great attention to detail.- Multi-function finance experience in transnational companies is a plus (Example. Treasury, Accounting, Shared services for accounts receivables)**Knowledge**:- Risk management- Past due management- Forecast account Receivables & Collections- Advanced English Level- Advanced Microsoft Office- ERP: SAP- People management / Leadership- Decision-making and problem solving- Results-oriented- Effective communication at various levels- Control, organization & optimization skills- Agility and proactivity- Communication management with local and international work teams.- Positive attitude and aptitude- Resilient- Analytical- Negotiation skill- Collaborative, team player- Attention to detail.- Customer-centric attitude- Conflict management
