.**Responsibilities**: The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing systemlogic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or coach to new or lower level analysts; allocates work. Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions. Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through strong and comprehensive communication and diplomacy skills Performs other duties and functions as assigned**Qualifications**: 6-10 years experience Practical problem solving and strategic thinking skills Demonstrated leadership, interpersonal skills and relationship building skills Service oriented attitude Ability to work in a fast-paced environment Experience working or leading requirement gathering efforts for multiple large development projects at one-time Proficient using basic technical tools and systems Good interpersonal and communication skills**Education**: Bachelor's/University degree, Master's degree preferred**Acerca del empleo**:Analista Técnico Especialista en código de BD con enfoque aplicativo. Este rol es responsable del soporte técnico en Tecnologías de BD SQL Server y Oracle a equipos de Aplicativo L3 y asistencia de INC productivos. El recurso será responsable de coordinar implementaciones a los objetos de BD, configuraciones, cambios de infra, para mejorar el rendimiento de las BD productivas, correcciones, con el objetivo de prevenir y reducir INC productivos. Diseñará estrategias de monitoreo y alertamiento para cambios de infraestructura de alto impacto como: VTM (parcheo), migraciones de BD, actualizaciones de OS, cambios performance, procesos de alto impacto de reconciliación de negocio, escalamientos, Incidentes mayores, etc.Automatizará procesos enfocados a BD para dar mantenimiento preventivo, alineado a los procesos internos, así mismo negociará con los equipos requeridos. Desarrollará soluciones innovadoras y scripts/paquetes automatizados para implementar mejoras al desempeño de las BD. Debe ser experto en materia en todos los Sistemas de BD y periféricos. Dará asistencia a investigaciones y resolución de MIM's
