Overview:The **Underwriting Supervisor** is responsible for monitoring and maintaining satisfactory response times and quality on credit decisions, as well as authorizing credit analysis exceptions based on the guidelines established by GMF Mexico.As a Underwriting Supervisor you will be responsible for leading a team of both Sr. & Jr. analyst's towards the achievement of their objectives and development.**Location**: Monterrey, N.L.**Responsibilities**:- Responsible for supervising the performance of the underwriting team by coaching and developing their skills and objectives.- Responsible for monitoring and maintaining the response time within service level agreements established (SLA's) and quality credit decisions.- Ensure the compliance of the credit policies and procedures established by GMF Mexico.- Perform credit analysis exceptions based on the guidelines established by GMF in order to make credit decisions assertively within service level agreement established.- Responsible for providing support for the progress, completion and update of Area Procedure related to Business Process Improvement (BPI), as well as assist in the deployment of the methodology.- Take responsibility for executing the area operational improvement projects.Qualifications:- Bachelor degree in Administration, Finance, Economics or similar.- Desirable: Master in Business or Finance.- Fluent in both English & Spanish.- At least +3 years of experience in credit collections, credit risk, lending services or similar; whereas such experience it is preferred in banking or financial companies.- Preferred experience in leading and/or coaching employees.- Preferred experience in workforce management (i.e. Access Controls, work shifts & team analytics & area assets management).**Skills & Knowledge**:- Advanced interpersonal skills required in order to effectively communicate with the team.- Effective oral and written communication skills.- High analytical and problem solving ability.- Ability to prioritize effectively.- Preferred knowledge of quality processes and/or process improvement.- Ability to present technical information clearly and accurately.- Excellent organizational skills (self-organized and auto motivated).- Proficient in Microsoft Office tools (Excel, PowerPoint, Word & Outlook).LI-MA1Disclaimer: Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.
