Truck Dispatcher - Customer Service

**About us**Since 2010, Together Trade and Commerce born as a Family Trucking Company located in San Diego, CA, passionate about transportation and logistics. With this in mind, our goal is to make Together Trade and Commerce a leading reference in the logistics community. By doing what we love, taking care of businesses and help them to grow.Our work environment includes:- Work-from-home days- Growth opportunities- Wellness programsWe are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.Truck Dispatcher Responsibilities:- Scheduling drivers to make freight deliveries or collect shipments and packages.- Communicating with customers about freight details, delivery or pickup times, and special handling requests.- Planning pre-determined routes and accommodating route changes as needed.- Preparing dispatch documents, as well as generating freight bills and invoices.- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.- Keeping track of transportation regulations and laws to ensure that truck drivers comply.- Reviewing drivers' logs, including dispatched calls and arrival times.- Monitoring truck repairs and maintenance schedules.- Logging customer shipping schedules and complaints.- Keep trucks and drivers permits and licenses up to date.Preferred:- Previous experience using TMS- Previous experience dispatching port drivers.Pay: $6,530.36 - $18,021.35 per monthAbility to commute/relocate:- BC 22425, Avenida rampa aeropuerto, la pechuga: Reliably commute or planning to relocate before starting work (required)Application Question(s):- Experience using TMS? Which TMS?**Education**:- Bachelor's (required)**Experience**:- Dispatching: 1 year (preferred)**Language**:- English (required)Willingness to travel:- 25% (preferred)Work Location: Hybrid remote in BC 22425, Avenida rampa aeropuerto, la pechugaExpected Start Date: 30/05/2024