Country: Mexico Location: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico Responsibilities Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals. Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections. Support the subject matter expert (SME) for all policies and procedures. Ensure data integrity through audits of the HR Information System. Update and analyze work process design and flow for policies and procedures. Provide policy interpretataion recommendations. Serve as an employee and customer advocate. Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs. Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded. Requirements University Degree. 1 year of experience in the area. Advanced English (Conversational). Experience in credit, collection and billing areas. Conflict resolution. Numerical ability. Facturation control. JDE "Desirable." SAP. Microsoft Office. Benefits We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Have peace of mind and body with our health insurance Drive forward your career through professional development opportunities. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! #CBS #FINANCE #CBSFINANCE Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
