MAJOR DUTIES AND RESPONSIBILITIES- Prepares each day to meet guests as a professional sales representative through proper dress and grooming.- Adheres to standard work hours 7am - 4pm.- Greets each guest in a warm and friendly manner as specified during initial meeting.- Uses approved presentation and support materials effectively and exclusively.- Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.- Provides customer service to guest as specified in training and direction of management.- Maintains the highest level of company/competition product knowledge by attending all required training sessions.- Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.- Discusses terms and conditions, incentives, points, and product pricing with customers.- Effectively gains commitment from guest to purchase.- Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.- Participates in staff meeting and attends other meetings, such as seminars and training as required.QUALIFICATIONS/COMPETENCIES1. Sales Ability/Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from customers.2. Work Standards - Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.3. Building Customer Loyalty - Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty; Meets commitments4. Teamwork/Collaboration - Actively participating as a member of a team to move the team toward the completion of goals; Shares expertise with others; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supportseveryone's efforts to succeed; Listens to others without interrupting; Keeps emotions under control; and remains open to others' ideas.5. Lead by Example - Foster a common vision; lead others by setting the proper example; demonstrate consistency between actions and words.6. Motivate & Inspire Others - Encourage and empower the success of others; create enthusiasm, investment, and a desire to excel; gain support and commitment from others; promote a healthy life balance.7. Building Relationships - Build positive and productive working relationships with customers, subordinates, peers, superiors, business partners, and the community; encourage this behavior in others.8. Develop & Retain Talent - Coach and develop others; communicate views about performance honestly and directly, while consistently recognizing and rewarding good performance.9. Judgment/Decision Making - Identifying and understanding issues; problems, and opportunities; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.10. Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures; Changes approach or method to best fit the situation.11. Ethics and Integrity - Maintaining and promoting social, ethical, and organizational norms in conducting internal and external business activities; Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.13. Stress Tolerance - Maintaining stable performance under pressure; handling stress in a manner that is acceptable to others and to the organization.14. Optimism - Consistently taking ownership of and a positive and confident approach to goals and tasks at hand; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.15. Oral Communication/Written Communication- Listens and gets clarification; Responds well to questions; Participates in meetings; Able to read and interpret written information.16. Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.17. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardles
