Vacante para la empresa Sequoia Connect en Benito Juárez, Ciudad de MéxicoOur client is a global leader in next-generation digital services and consulting. They enable clients in more than 50 countries to navigate their digital transformation.With over four decades of experience in managing the systems and workings of global enterprises, they expertly steer their clients through their digital journey. They do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. They also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Their always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from their innovation ecosystem.We are currently searching for aRemote SQL expertise-production support L2/L3:ResponsibilitiesWork actively with team members to analyze and resolve application issues.Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items).User Ticket management (Backlog review, User interface and manual prioritization).Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activities.Coordinate release and post release support and handover.Implement bug fixes, minor enhancements etc.Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.RequirementsMinimum 3+ year experience in SQLExcellent Communication skills Good analytical and problem-solving skills.Strong analytical and problem-solving skills.Good Time management and organizational skills.Ability to handle multiple concurrent tasks with minimal supervision.Maintain accurate records of changes, incidents, projects, and as-built documentation.Experience working in a team-oriented, collaborative environment.App Support knowledge and good analyzing skill.Basic idea in Front End UI related support Good to have Autosys knowledge.Excellent communication and analytical skills.DesiredExperience in Sybase/DB2/RDBMSExperience with job scheduler (Ex. Autosys), Ticketing tool/JIRA.LanguagesAdvanced Oral English.Native Spanish.Note:Fully remoteIf you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: .Nivel de educación deseada:Superior - tituladoNivel de experiencia deseada:Nivel ExpertoFunción departamental:Tecnología / InternetIndustria:Desarrollo de Software / ProgramaciónHabilidades:MySQLDatabaseNosqlJavascript
