Manila & South Luzon - Order Management Associate

Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple, and affordable. At the click of a button, individuals, small businesses, and corporations can access a wide fleet of delivery vehicles operated by professional driver partners. Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.As an Order Management Associate, your role would be to manually match corporate orders with partner riders that match their delivery needs.What we seek: A problem solver who is willing to roll up their sleeves to get things moving Someone who understands the psyche of both partner riders and corporate clientsWhat you'll do:Process single order requests for driver matching of pending ordersSet up large volume order requests for driver matchingCoordinate with driver/operators for truck availability and schedule for pending order assignment.Assist fleet creation via calling out of drivers fit for client requirements.What you'll need:Order Processing or Customer Service experienceKnowledgeable in Google Suite, Microsoft tools, and Google Maps.Can work in shifting schedule and on holidays.A plus if familiar with various areas in Metro Manila and nearby provinces.Willing to work in Paranaque Integrated Terminal Exchange (PITX).To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/