Functional Design & Architecture Director Job ID 379689BR Aug 31, 2023 Mexico Job Description -Define and execute technology delivery strategy for business systems, platforms, and processes for Patient Services Program. -Partner with senior business stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates. -Partner with relevant Technology Service/Solutions Delivery teams to ensure that the product and platform strategy balances the sophisticated needs of Key Markets. -Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible Business domain / functions. -Ensure services, solutions, platforms, products are fit for purpose and achieve thedesired business value and impact. -Run efficient DevOps for platforms, products, or systems ensuring availability andoptimal performance for responsible Domain / functions. -Establish governance structure for projects, operations, etc. with right stakeholderrepresentation for responsible Domain / functions. -Track, report, and deliver against agreed success factors and KPIs for variousstakeholders for responsible Domain / functions. -Ensure implemented solutions are according to specifications and fit for purpose. Diversity & Inclusion / EEO We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. - IT Educational or equivalent 10 Years of IT Support/ Architecture/ Delivery experience. - Salesforce or related CRMs solid experience in the technical and functional scope. - Previous experience implementing Health Cloud or related systems. - Patient Support Program applications technical and functional knowledge - Able to build trust-based relationships among C-Business Levels and related domains strakeholders. - Financial planning knowledge - Leadership and customer relationship solid skills. - Fluent English J-18808-Ljbffr