Job DescriptionDevelop trust relationships with a portfolio of major clients to ensure they do not turn to competitionResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsGeneration and monitoring of the business plan having clear objectives and strategy, complying with times, methods and policies.Detect opportunities, guide the manager and client and propose special commercial actions such as: price promotions, advertising and promotion at the point of sale.Definition of the channel's standard business plan for potential clients.Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.Seek new potential customers developing a long term business plan.Responsible for distributor support in the central area.Manage and control resources within the CC, looking for savings opportunities within the operation and making expense reports on time and within budget following company policies.Manage the trips and expenses generated, in a timely manner and in accordance with the policy.Control and administration on expenses.Planning of expenses and investments for department operations.Define the best organizational structure according to present and future needs.Define the job profiles requiered for each position and assure the best fitHire and promote the right talent and implement development plansObjectives setting, coaching and performance monitoring of TT Team.Moniitoring of team activities (POS developement, Strategy execution, sales achievement, etc)Act as an ambassador for change within the company, empowering direct reports, peers and staff to meet the highest standards of collaboration and contribution.Internal processes:Logistics and operations - Support to solve problems in the operation and logistics process if needed.Sales - Proven ability to drive the sales process from plan to close.Finance: Follow the portfolio recovery through effective communication between the department and clients .Knowledge of financial aspects, ensuring that they are implemented in the preparation of business plans as well as in the fulfillment of KPI's.Prepare executive presentations for Top Management, National Management, internal & external clients.Present sales, revenue and expenses reports and realistic forecasts to the management team.Collaboration in assigned projects (internal & external)POS developmentCompetitors and price analysis.Define marketing strategy, follow of implementation and results measurement.Define Sell in / Sell out strategies.Define Contiservice image strategy.Provide support and monitoring for the effective operation of programs, campaigns and communication.Develop a sustainable strategy to accomplish CMC, Total Volume, Volume by Brand (focused on Continental)Analysis and interpretation of data to find development opportunitiesIncrease market & clients point of sales.Identify emerging markets and market shifts while being fully aware of new products and competition statusTracking sales goals and reporting results as necessary.Customer prospecting in order to have national coverage in the distributor channel.Additional InformationAt Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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QualificationsSkills:
Business Dynamics KnowledgeBudget ManagementBusiness Plan PreparationCustomer CentricityFunctional KnowledgeKPI ManagementEnglish skillsMarket KnowledgeNegotiationPresentation skillsProduct KnowledgeProject ManagementSales ProcessStrategic AccountabilityTechnical Product KnowledgeQualifications:
Bachelors Degree (4 year college) + Field specific Certification if needed (Retail Background)More than 5 years of: Knowledge customer specific requirements. Consultancy and general relationship management.
Experience working in sales (Retail)5 years experience leading project teams, direct leadership of peopleCompany DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.
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