We are eager to add a resourceful Continuous Improvement Business Partner to join our all-star team at APM Terminals in Ciudad de México. Growing your career as a Full Time Continuous Improvement Business Partner is a terrific opportunity to develop key skills. If you are strong in time management, strategic planning and have the right initiative for the job, then apply for the position of Continuous Improvement Business Partner at APM Terminals today The Opportunity: Continuous Improvement Business Partner As a Continuous Improvement Business Partner, you'll play a vital part in our success. The objective of this role is to drive continuous improvement and support performance management in the Americas Hub CX across the assigned business area. This includes anchoring and facilitating project prioritization as well as ensuring readiness in support of GSC CX Leaders and their teams. The CI partner is accountable for Delivering Projects/Initiatives impacting assigned business area, Local handover of projects/changes to CX teams, Support GSC CX teams with performance management tools. Support the strategic direction together with the CX leads across GSC´s to fulfill customers' needs across all verticals and business sizes, ensuring maximum benefit of Maersk's offering to them. Handles most situations independently and is guided by values, policies, procedures, continuous improvement, and the business plan. Understands the overall nature of the business and the interdependencies between own and other functions, and most importantly, develops people by providing coaching and mentoring to build organizational capability and strong talent pipeline. We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen. At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil. These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers' growing needs. We Offer: We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives. Energizing and pioneering, this is also an environment that keeps you motivated. You'll be joining a values-led, genuinely diverse, and talented team that is passionate and inspiring, while supporting each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We have a competitive compensation and benefits package. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives. We value the diversity of our talent and will always strive to find opportunities to unfold your potential. We're proud of that and we see it as a genuine source of strength for building high performing teams. Key Responsibilities: Responsible for the acceptance and application of global standards in local CX teams, including change management Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda Support GSC CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX teams. Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes. Promote continuous improvement mindset in the CX teams in coordination with GSC Supporting teams via application of LEAN techniques/tools. Identity current process and/or CX & Execution Gaps and propose solutions to improve CX & Execution outcomes across assigned business area. Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to 'Customer-felt KPIs in Ocean or L&S Execution'. We are looking for: An experienced Leader in the Shipping/Ocean and Logistics & Services arena, preferably with 2-5 years in a related position. Strong operational background and with execution excellence attitude. Proven leadership skills and ability to create a followership. With excellent stakeholder management skills and a very good communicator. With self-starter attitude and direction. As for the skillset and experience, we are looking for: Continuous improvement mind-set and right sense of urgency capable to understand bigger picture of priorities and global constraints. Process improvement & Project Management skills Strong communication and stakeholder management skills Excellent understanding of customer requirements and customer focus Highly structured and analytical Strong influencing skills Result driven combined with the ability to achieve results through people International experience, comfortable working in a matrix organization Self-starter and effective change agent If you have been reading so far, we're glad to see you are interested Use your skills to make a difference and join a global leader as we embark on an industry-defining digital transformation that will revolutionize tradeApply now Learn more about us A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. A.P. Moller - Maersk is an integrated logistics company. We go all the way to connect and simplify global trade for a growing world. Benefits of working as a Continuous Improvement Business Partner in Ciudad de México: ? Unlimited Growth Potential ? Company offers career progression opportunities ? Leading Industry Pay J-18808-Ljbffr
