Consultant, It-B2C Services (Product Owner)

Vantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us are driven to help improve patients' lives worldwide. Join us as we revolutionize kidney care and other vital organ support. *Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions. About Us: Baxter's MissionAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your role at BaxterThis is where my expertise drives business innovationFor you, it's all about the people. As a Consultant, IT-B2C Services, your impact on patient care is always top of mind. Your desire for challenging, passionate work and eagerness to meet unforeseen challenges head-on provide robust opportunities to grow your career as a business-focused IT partner. Baxter trusts and appreciates your curious and collaborative problem-solving nature. You enjoy taking ownership of processes that enable the business to work and serve our customers more efficiently.
A global transformation is happening across our IT function—one where we are intentionally and thoughtfully reimagining how we partner with the business. Your expertise is a welcome addition and will be crucial in developing fresh solutions to optimize our technology for all of Baxter. You enjoy seeing the connection between the future and today as we look to simplify our technology landscape. Your past experiences and enthusiasm for innovation will help us streamline systems and initiatives, break down IT silos and work in an agile, hyper-collaborative model. To drive transformation, we will work smarter, not harder—which means you will be able to focus on outcomes while gaining regular exposure to the business as you grow your career with Baxter.
Your teamWe create value for Baxter by optimizing technology. It's why we are shifting our approach to a capabilities-first attitude. A leaner technology blueprint will help us drive speed, simplicity, and collaboration. Adopting new technologies and methodologies helps us to keep up with a constantly evolving market—which means we can continue to save and sustain lives across the globe.
We build relationships with one another to get the work done—winning, failing and learning together. We're a bold community of experts who are driven to improve our skills and deepen our knowledge. Our teams embrace workplace flexibility, combining the best of both on-site and remote work environments. Monthly check-ins replace annual performance reviews and offer a more personalized approach to your career development. Leadership encourages you to invest in yourself through a variety of learning opportunities. We move quickly, giving you the chance to grow and diversify your portfolio during times of change.
As a Consultant, IT-B2C Services, you will have the opportunity to lead by example, and enjoy mentoring and learning from others. Here, you are trusted to lead your own time and are given opportunities to grow your career as you wish.
The Product Owner (PO) is responsible for defining and supporting the building of valuable, feasible, viable, and usable products that meet customer needs over lifecycle of the product. The PO will define the product roadmap for the assigned products. The PO works directly with customers and Product Managers (PMs) to understand and communicate their needs. The PO will also closely with Business Relationship Managers (BRMs), other IT collaborators and SMEs from different areas to define how technology can enable business processes, drive business value and KPI improvement.
As Baxter transforms our IT organization into an innovative and strategic partner to the business, a key initiative is to invest in our IT talent in order to develop new skills and stronger eye for business. You are encouraged to take thoughtful action in developing your career and are given a myriad of resources to make that a reality. Think training, conferences, certifications, and support for advanced degrees. We live and breathe technology, but we also recognize space outside of work is needed. Take paid time off when you need to and come back refreshed so we can continue to save and sustain lives!
What you'll be doingResponsible for to setting plans and goals for their product and for their teams, constantly communicating and building consensus to meet the established outcomes, with PMs and BRMs.Responsible for planning how the product will be implemented to improve the value of the product.Accountable and sometimes responsible for prototypes, flow diagrams, use case documents, story maps, and mockups to help visualize and describe the feature of the product.Identify potential technology options and complete IT cost assessments with support for IT architecture resources as needed.Define features and continuously make prioritization with the PM to identify the right initiatives to focus on and add to the product roadmap to ensure there is a constant flow of value creation.Accountable for the delivery of features as prioritized by the PM with constant advisement on value versus effort and fit to the roadmap.Play a lead role in process governance with the goal to harmonize processes and the underlying system solution whenever possible.Innovate through research and prototyping and drive the development and adoption of next generation technologies and business practices.Work with the technical architects and engineers to define technical solutions and enablers in line with functional and non-functional requirements and the process flows defined.Integrate upcoming enabler work such as architecture, data privacy, security, regulatory and compliance into the backlog with the PM.Works with the team to agree on accepted story completion.Leverage survey results, interviews with users and data/analytics and insights to continuously improve and scale their products and employ product strategies.Be a constant change champion for new ways of working.Participate in team demos and retrospectives.Report progress and status in terms of business and customer outcomes.Support internal change management teams and external marketing teams to drive adoption and deliver products to market.What you'll bringBachelor's degree with greater than 5 years of experience in digital/technical product ownership.Prior experience with commercial products such as customer relationship management, marketing, quoting/contracting and pricing.Established commercial business acumen.Technical proficiency. to convey and collaborate around the development of the desired functionality particularly with cloud applications.Prior experience or ability to learn technical development architecture and configuration principles.Strong understanding and working experience with Agile approach and culture.Understanding the SAFe (Agile at scale) approach is a plus.Skills in prototyping and rapid ideation/discovery.Ability to work with multiple geographies in a multicultural environment.Ability and maturity to manage senior level collaborators globally.Experience in working in regulated environments (i.e. privacy/compliance)Design thinking awareness and prior usage strongly preferred.Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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