- 1+ years of account management, project or program management or buying experience
- Experience using analytical specific tools such as Google Analytics, SQL or HTML
- Bachelor's degree or certificate of completion of studies required
- Fluent in both, English and Spanish
DESCRIPTIONAmazon Mexico's Consumer Electronics Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Brand Specialist, you'll own selected brands to drive growth and deliver a best-in-class customer experience on Amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.
You'll be responsible for looking after the brands´ product portfolio, contributing to improvements in customer experience and creating detailed weekly reports on performance. You'll lead presentations and planning sessions with vendors and act as the main point of contact for them.
You will also provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.
To achieve success in this role, you will have strong analytical and relationship management skills. You are comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to drive improvement.
As a Brand Specialist, you will be fully involved in all business functions of your brands, including onsite marketing, vendor relation management and in-stock management. Some of the tasks associated with these functions include:
· Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
· Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
· In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.
Key job responsibilities
- Manage key vendor accounts: drive selection, ensure inventory, plan pre-sales, negotiate promotions and terms and conditions aiming to grow sales and improve profitability.
- Run merchandising activities and strategies to increase traffic and conversion rate.
About the team
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Mexico City, DIF, MEX
PREFERRED QUALIFICATIONS- Experience in process improvement
- Experience managing large amounts of data
- Advanced negotiation skills
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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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