**International company looking for talent to join our team!****Required Qualifications**:- 1 year of customer service or data entry experience or previous collections experience doing similar work as described- Strong attention to detail- Solid analytical/problem-solving skills.- Demonstrated strong organizational and time management skills being highly self-motivated- Excellent communication skills - being able to communicate clearly and concisely, both orally and written.- Experience working with US-based and International Clients- Ability to work independently- Detail oriented, good work ethic**Preferred Qualifications**:- Proficiency in Excel and Word- Previous accounting experience doing similar work as described.- College degree in accounting or some secondary educational coursework including at least introductory accounting. Working knowledge of bookkeeping, record keeping and clerical reporting procedures.- Proficiency in Great Plains and online banking functionality is a plus**Responsibilities**:- Collect all outstanding balances from clients in a timely manner.- Prepare balance summary spreadsheets for parent/child accounts.- Provide account reconciliations when requested.- Review account notes in the accounting system and/or Great Plains screens to ensure accuracy of dollar amounts to be collected.- Perform follow-up calls and/or send collection notices to collect on outstanding balances.- Draft and send final demand letters and reduced rate letters- Negotiate and work closely with Collection Manager on settlement offers and/or payment plans.- Interface with Sales with accounts needing a special action taken (credits to be processed, sales forms correction to be made, approval for write-off, adjustments, etc.).- Proactively escalate pre-suspension alerts to Bus. Ops. due to non-payment of account balances.- Address customer complaints with regards to invoicing or services rendered with a designated team.- Recommend and prepare accounts to be outsourced to the third-party collection agency.- Responsible for following up on missing checks, credit card issues, misapplied payments and incorrect payment data entry.- Research overpayments made by clients.- Assist A/R with researching unapplied cash.- Attend weekly/biweekly aging meetings with Bus. Ops. on accounts that are 60+ days past due.- Minimize bad debt exposure by keeping 60+ past due accounts at a minimum.Tipo de puesto: Por tiempo indeterminado, Tiempo completoSalario: $18,500.00 al mesHorario:- Turno matutinoPrestaciones:- Seguro de gastos médicos- Vales de despensaExperiência:- Collections: 1 año (Deseable)- Contable: 1 año (Deseable)Idioma:- English (Obligatorio)Lugar de trabajo: Empleo presencial
