Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.As part of our Learning and Development Design and Curriculum team, you'll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You'll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.Preferred Knowledge/SkillsDemonstrates thorough knowledge and/or a proven record of success in the following areas:Utilizing instructional design and project management (both agile and waterfall) to support the development of live/virtual learning solutions;Developing engaging content and innovative learning activities by gathering insights from Subject Matter Specialists (SMS) from the business or externally including building rapport, setting context, defining objectives, and generally facilitating the process to obtain SMS input in a structured and disciplined manner;Understanding of blended learning solutions/methods including instructional design, learning objectives, educational technologies (e.g. virtual classroom) and adult learning theory;Displaying and continuously developing project management and instructional design skills, and knowledge of business contexts and the learning needs of a professional services firm Working independently and prioritizing time to complete project tasks/deliverables within established project timeframes;Collaborating across the organization and with external vendors to meet client expectations, learning objectives, and implementation requirements to create an effective learning environment;Establishing effective networks and working productively on project teams with both on-shore and off-shore colleagues including, contractors, and vendors across multiple functional groups;Understanding of NASBA and AICPA CPE requirements and the impact on business and the design of learning solutions;Possessing knowledge of Accessibility standards (503/508 Compliance);Understanding business contexts and learning needs of a professional services firm;Answering questions and providing direction to less-experienced staff;Leveraging prior knowledge/experience in a relevant area desirable, though not required; and,Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, keeping leadership informed of progress and issues.Demonstrates thorough abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);Using agile project management techniques (including sprint planning, backlog management and sprint review);Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as MS Power Tools ; and,Leveraging the Google and MS suite of tools to drive efficiency, productivity, and collaboration.Minimum Year(s) of Experience: 2Minimum Degree Required: High School Diploma or GEDDegree Preferred: Bachelor or Graduate degreeEducation Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications Required SkillsOptional SkillsDesired Languages Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Datemayo 27, 2024
