Technical Writer

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
• Work collaboratively with different internal teams such as developers, engineers, service personnel, qualification experts, and project managers to obtain in-depth understanding of the product and the documentation requirements
• Develop content for print and online documentation
• Apply appropriate technical writing, editing, visual design, and tool skills, as required
• Provide detailed status and progress on a regular basis



Required Technical and Professional Expertise
• Excellent written and oral English communication skills
• At least 1-2 year of experience as a technical writer
• Ability to work with a global team of experienced developers and writers
• Good outlining and topic organization skills for existing and new documents
• Good Subject-Matter Expert (SME) interviewing skills, along with self-research skills
• Familiarity with the Agile development process
• Self-managing, independent, and proactive, requiring minimal supervision
• Bachelor's degree in a relevant field.
• Documentation samples. Note: candidates who are not able to furnish samples will not be considered.



Preferred Technical and Professional Expertise
• Formal technical writing course
• Experience in creating diagrams and graphics
• Experience using GitHub Enterprise/GitHub Desktop for the document repository of source files
• Knowledge and experience in DITA, structured writing, topic-based authoring, content tagging, and content reuse
• Understanding of IBM Digital Content Services (DCS), and using IBM Doc Manager and Workflow Manager (WFM) for content publishing
• Familiarity with the IBM Style Guide
• Familiarity with the latest storage technologies, implementations, and products


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