Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role: Samsara is looking for a Project Manager to drive critical initiatives across the different business units within the global Support organization. This person will work closely with the Support Management and PMO team to identify critical strategic projects for the business, and scope, develop, and manage execution for these projects.
The ideal candidate will have a passion for scaling organizations, streamlining operations, and is eager to spearhead a variety of projects in a fast-moving environment. Validated project management skills, strong business acumen, the ability to coordinate cross-functional teams, and a technical background are required.
This role will require you to work from our Mexico City office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office.
You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.Project Scoping, Resourcing, and Prioritization: Work closely with business stakeholders (support leaders, managers, and frontline reps) to identify, scope, resource, and prioritize strategic projects that improve the customer and agent experienceCross-Functional Project Management: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectivesChange Management: Drive change management for process improvements within the Support organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational changeResults: Measure results of projects delivered, and drive continuous improvement processes to achieve and maintain operational excellenceChampion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesMinimum requirements for the role: B.S. or higher, preferably in Business, Engineering, or other quantitative field2-5 years experience as a project manager within operations and/or program management teams within well run Technical Support, Customer Operations, Customer Success, or Product organizationsTrack record of delivering results that demonstratively improve the customer experienceStrong communication skills, including the ability to influence and direct complex projects with a wide variety of stakeholdersExperience with B2B hardware and SaaS products a plusAt Samsara,we welcome everyone regardless of their background.All qualified applicants will receive consideration for employment without regard torace,color,religion,national origin,sex,gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more.
Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ****** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ******' or ******'. For more information regarding fraudulent employment offers, please visit our blog post here .
Samsara's MissionImprove the safety, efficiency, and sustainability of the operations that power the global economy.
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