DescriptionJoin our TeamAbout this opportunity:Ericsson is currently seeking an IT Intern who will be responsible for delivering both onsite and remote technical assistance relating to computer systems, hardware, and software. The ideal candidate for this role should efficiently handle queries, operate diagnostic programs, diagnose issues accurately, and implement effective solutions.What you will do:- Provide comprehensive technical assistance for Information and Communication Technology (ICT) systems, along with software and hardware components.- Develop comprehensive training manuals and formulate other essential technical documents.- Efficiently respond to queries through phone calls, instant messaging, or web tickets.- Facilitate logging of tickets for incidents and service requests on behalf of IT users.- Conduct technical training for IT users.- Maintain top-tier performance levels of computer systems and apply timely upgrades as needed.The skills you bring:- IT Support.- Computer Maintenance.- Microsoft Windows.- Asset Management.- Computing.- Hardware Support.- Performance Tuning.- Microsoft Office skills. Get MatchedUpload your resume and see jobs that match your skills and experienceMatch UnknownJob InsightsBased on previously hired candidatesPopular Skills of Previous HiresJob titles of previous hires IT Developer IT Internship Systems Administration Student Developer Engineer Business Developer Previous hires also worked at Hewlett Packard Enterprise Vymo Visa Other Similar Jobs IT Intern Tecnoparque, Mexico City, Mexico and 2 more89 IT Practicante IT - Tlaxcala Monterrey, Nuevo León, Mexico and 13 more89 IT Maple Operations agent Jr Querétaro, Querétaro, Mexico82 Service Delivery Site Engineer Querétaro, Querétaro, Mexico and 1 more82 Service Delivery Solution Architect Cloud IP Querétaro, Querétaro, Mexico and 4 more82 Service Delivery Integration Engineer Querétaro, Querétaro, Mexico and 3 more82 Service Delivery Integration Engineer Querétaro, Querétaro, Mexico and 3 more82 Service Delivery Integration Engineer Querétaro, Querétaro, Mexico and 3 more82 Service Delivery Integration Engineer Intern Plano, Texas, United States82 Service Delivery Slide 1 of 3Recommended Articles for YouSlide 1 of 2What we offer you Our culture Built over a century of courageous decisions,our core values of professionalism, respect, perseverance and integrity shape everythingwe do. Learning and development We believe in a growth mindset and that the future belongs to the learners. We offer the freedom and structure to evolve your skillsets, mindsets, and career. Reward and recognition We recognise that you should be paid in a fair way and be rewarded for the impact you create. We always aspire to recognize your impact on our business success. We proudly celebrate that Ericsson Mexico is certified as a Great Place to Work®. for more information.
