Description: Marsh is seeking candidates for the following position based in the Mexico office and be onsite 3 days a week:Investments Technology Business AnalystWhat can you expect? The Investments Technology Business Analyst will contribute to the enhancement and maintenance of critical Global Investment business systems used by our clients and consultants. This Information Technology position is for an experienced and productive professional individual contributor, who works independently with minimal supervision. The successful candidate will work closely with business users and IT managers to understand, challenge and develop requirements and applied solutions using analytical skills. The candidate's experience with Investment systems will be used to translate business and functional requirements into more detailed technical specifications, create and maintain system documentation, and guide operational improvements across business software tools. The ability to communicate clearly using non-technical language is also expected.What is in it for you? A company with a strong Brand and strong results to matchCulture of internal mobility, collaboration and valued partnership from the business.Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).We will count on you to: To fulfil this role for a variety of Investment applications and initiatives, the Business Analyst will:Partner with business teams and technical Subject Matter Experts (SME) to identify and accurately document solutions via business and systems requirements and processes; utilizing combined experience in both IT and the Investments domain.Facilitate and/or participate in and contribute to internal workshops and meetings to gather, understand and document project goals, workflows, complex business needs, gaps, and opportunities. Determine how changing business needs will affect the system, product, and process.Be innovative and drive "outside the box" thinking. Solve difficult problems as needed through proposing insightful, knowledgeable, effective solutions. Build and use knowledge of what is happening in the industry, and in technology, to drive implementation of critical functionalities into our applications.Work closely with third-party software vendors and/or internal Systems Development teams to ensure the business requirements are met and align with the system design.Assist the development team and third-party software vendors with remediation required for security and for obsolete system tools and components.Understand product architecture and functionality which will allow you to assess the feasibility of feature requests. Gain an understanding of product design and solutions to take wider ownership / responsibility for the defined product functionalities.Estimate value, develop use cases and prioritize stories and epics to ensure work is aligned with product strategy. Coordinate with project managers on scope, time & sizing estimates.Assist with testing of application enhancements, including writing test plans and acting as a business proxy for various application and environmental confirmations. Document exceptions, configurations and work-arounds as necessary.Assist with technical documents and user guides, and any needed modifications to existing documentation, training materials or user demonstrations.Participate in the deployment and implementation of new and existing products/applications.Investigate, triage, diagnose and resolve complex application issues, working with business partners, other IT departments and suppliers as appropriate..What you need to have:Relevant bachelor's degree with degrees in mathematics, finance, or computer science preferred.3+ years of technology experience in similar IT Business Analyst role working with Investment systems.Demonstrated knowledge of the business concepts applicable to a multi-faceted financial services organization is preferred. Related business experience is beneficial.Excellent analytical and problem-solving skills. Ability to solve difficult problems with effective solutions.Strong communication skills in English, both oral and written. Communicates professionally with internal and external contacts. Ability to diagram workflows (Visio) to effectively communicate complex dataflows and system integrations.Experience with business analysis, application development and project management principles, practices, techniques, and tools. Experience with development issue and project tracking tools (TFS, Jira, Azure DevOps) and familiarity with development stacks (ASP, JavaScript, Angular, SQL, Oracle, Mongo, Python, etc.) may be beneficial. Experience working with offshore/remote development teams in an Agile environment.Ability to effectively work independently and in a team. Create effective business solutions with minimal direction and ability to learn new skills quickly. Strive to share knowledge and achieve common goals within a team.Strong organizational skills and ability to multi-task.Strong understanding of Excel-based formulas and calculationsWhat makes you stand outStrong knowledge & experience in the industryFluency in written & spoken English,
