Functional Design & Architecture Director

Job Description Define and execute technology delivery strategy for business systems, platforms, and processes for Patient Services Program. Partner with senior business stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates. Partner with relevant Technology Service/Solutions Delivery teams to ensure that the product and platform strategy balances the sophisticated needs of Key Markets. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible Business domain/functions. Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact. Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible Domain/functions. Establish governance structure for projects, operations, etc. with right stakeholder representation for responsible Domain/functions. Track, report, and deliver against agreed success factors and KPIs for various stakeholders for responsible Domain/functions. Ensure implemented solutions are according to specifications and fit for purpose. Diversity & Inclusion / EEO Minimum Requirements IT Educational or equivalent 10 Years of IT Support/ Architecture/ Delivery experience. Salesforce or related CRMs solid experience in the technical and functional scope. Previous experience implementing Health Cloud or related systems. Patient Support Program applications technical and functional knowledge. Able to build trust-based relationships among C-Business Levels and related domains stakeholders. Financial planning knowledge. Leadership and customer relationship solid skills. Fluent English. J-18808-Ljbffr