.The Fraud Control and Compliance Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.**Responsibilities**: Manage one or more teams and a component of the fraud loss portfolio Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions Provide evaluative judgment based on information analysis in complicated and unique situations Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives**Qualifications**: 6-10 years of experience in a related role Basic knowledge of the industry required Proven success in a similar position Demonstrated ability to persuade and influence others Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment**Education**: Bachelor's degree/University degree or equivalent experience Master's degree preferredFunciones más específicas Participar en las sesiones de Pre-screening / Office Hours para realizar la evaluación de riesgos de fraude y controles requeridos para las iniciativas presentadas por los Negocios o Funciones en estos foros. Acompañar al sponsor en el llenado del FIAT (Fraud Impact Assessment Tool), indicar los riesgos de fraude relacionados con la iniciativa asi como la estimación de posibles o actuales pérdidas de fraude asociadas y evaluar cumplimiento de dichas iniciativas con la Política de Fraude Realizar evaluaciones de riesgo de fraude end-to-end y emitir recomendación de controles en nuevos procesos o cambios a los mismos dentro del área o negocio bajo su responsabilidad Identificar posibles casos de fraude confirmado o posible fraude que deban ser escalados con las areas correspondientes de conformidad con los umbrales establecidos. Realizar la evaluación de los principios de Fraude contenidos en la Política Global de Fraudes (actuales o nuevos) y dar seguimiento y/o ejecutar o contribuir con los planes de acción comprometidos con el área o persona responsable
