Windows Administrator - Mexico City

Windows Administrator - Mexico City

Rackspace Us, Inc.

Windows Administrator - Mexico City

Detalles de la oferta

**Overview & Responsibilities** **Job Overview** **Rackspace** is currently looking for outstanding **Windows System Administrators** to join our world class support teams, based at our Mexico City Office.
The Rackspace Windows System Administrator is involved in deploying, supporting and maintaining servers and infrastructure for Rackspace customers ranging from medium sized businesses to global enterprise operations all of which are hosted at Rackspace data centers around the world.
Rackspace unique culture allows Rackers to grow and develop technically while working at a company that encourages creativity, mentoring, and knowledge sharing.
_We are looking for Windows Administrators who wish to take their careers to the next level by joining our support teams.

**Job Responsibilities**

In this role you will:

+ Engage with our customers over the phone and through our support portal

+ Proactively address potentially impacting server issues for customers

+ Increase your technical knowledge by solving challenging problems

+ Be part of a team of experts who know the value of mentoring and technical growth for all members of the team


**Job Requirements**

Required Qualifications:

+ Fluent English

+ 3+ years supporting Windows Servers

+ Excellent troubleshooting techniques

+ Good communication skills over the phone, e-mail and documentation

+ Experience with Microsoft Active Directory

+ Experience with Microsoft Internet Information Server

Guru (Preferred) Qualifications: (top 2-3 preferred skills)

+ 2+ years of hosting experience involving IIS and Microsoft SQL environments

+ 2+ years of customer support experience

+ Experience with Highly Available Windows Clusters

+ Microsoft Certifications are highly preferred

+ Basic understanding of firewalls and load balancers is a plus

Ciudad: mexico city

Fuente: Neuvoo_Ppc


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