Staff Application Operations Engineer

Staff Application Operations Engineer
Empresa:

Ge Digital


Staff Application Operations Engineer

Detalles de la oferta

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Deep technical expert who is responsible for the overall design, development, documentation, operations and integration of the available technology environment/frameworks within the Digital ESGAP Organization. Develops a business solution/IT service area across financial domains. Interacts with IT analysts to oversee and support execution of technical projects and/or complete developments in the area of Oracle Applications, as well as support Operations on same solutions in production.

Essential Responsibilities:
Manage and own solution design, development, testing & migration across different Oracle instance managed by Digital Hubs. Interact with Finance Shared Services and drive Enterprise Standards solutions through the delivery lifecycle.
Manage and own production support issues and tickets through Service Now with business Operations Teams, following established procedures and processes, including Change Control Boards, maintaining key relationships across multiple teams.
Reconcile tracking mechanisms and ticket details across multiple platforms, including Service Now, ALM, Excel and Box repository
Maintain documentation in key repositories across multiple projects
Role operates as Primary Leader and contact for our supported businesses, acting as key liaison and coordinator for ESS Oracle team by providing support and communication during EST time zone. Primary Leader and contact for our US based Oracle instances serving key P&L’s and their operating units, acting as key liaison and coordinator for our Shared Services IT team in providing support and communication.
Identify critical path decisions, makes recommendations and influences program leaders and business process owners to maximize project payback
Manage daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by customer Maintain peer relationships across IT areas (infrastructure, operations, technical, vendor etc.) to lead effective troubleshooting, root cause analysis, Service Request interactions, patch assessment, patch scanning, request patch application, verification and re testing
Maintain peer relationships across IT and functional areas (infrastructure, operations, technical, vendor, PMO, businesses, etc.) to lead global projects, support global production buy to pay system, including effective troubleshooting, root cause analysis and creation of effective solutions
Maintain repository of all ERP processes design and execution
Align ERP design strategy with GE standards where applicable
Maximize utilization of ERP applications core functionalities and simplify / reduce customizations
Follow Agile and DevOps process and contribute to Tollgate deliverables
Partner with and manage contracted resources with applicable expertise in Oracle Financials to execute on deliverables

Qualifications/Requirements:
Bachelor’s Degree in Information Systems, Information Technology, Finance/Accounting, Computer Science, Mathematics or similar, OR minimum 10 years of relevant IT work experience
Minimum 7 years of experience with Oracle eBusiness Suite (EBS – AR, AP, PO, GL, CM, iSupplier, iProc, SLA, FAH, Fixed Assets) in 11i/R12
Minimum 7 years of experience in Oracle ERP (Development, Testing, Implementations) development or implementation or production support projects
Minimum 7 years of experience with developing / maintaining / supporting RICEW components including PL/SQL, forms / reports, workflows customizations, SOA, ADF, interface file processing techniques, SQL Loader, development techniques, triggers, stored procedures, performance tuning and data archiving
Minimum 5 years of Technical Project Management experience with good understanding of Oracle’s AIM methodology and waterfall / agile methodology of software development
Minimum 7 years of experience in developing, designing, debugging & performance tuning PL / SQL and SQL queries with good understanding of Oracle ERP’s E-R diagram, table structure and ability to create ad hoc queries
Must submit your application for employment through COS (Internal Candidates) or GECareers.com (External Candidates) to be considered for this opening
Must be 18 years of age or older.

Desired Characteristics:
Oracle ERP CEMLI Customization and Data Migration experience
Experience with software development and infrastructure change management, release management, production support and source code configuration control
Strong Technical / Functional knowledge of PL / SQL tuning techniques, patch application, and SR support
Strong leadership & organizational skills with proven ability to partner closely with finance team to drive ongoing improvements
Strong oral and written communication skills
Experience working in a global, matrixed environment
Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities Demonstrated customer focus, valuates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint Strong analytical skills strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve
Change oriented actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways
Experience with other third party applications such as Sabrix, GECARS, Master Data a plus

Ciudad: monterrey


Fuente: Jobs_Gecareers


Área:

  • Tecnologías de la Información / ERP/CRM

Requisitos

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