Sr Spec Customer Experience

Sr Spec Customer Experience
Empresa:

Honeywell


Sr Spec Customer Experience

Detalles de la oferta

Join a team recognized for leadership, innovation and diversity
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Key Responsibilities
Processing Returns
Customer Invoicing
Prepare Forecast Reports
Administrative Support
Order Processing
YOU MUST HAVE
2+ years customer service experience in an office environment
Further education and studies in the area of Business/Engineering.
Advance English comprehension skills, both written and verbal
Microsoft Office experience (Outlook, Word, Excel)
WE VALUE
ERP (SAP/ Oracle) experience relative to Customer Service/ Order Management
An attention to detail
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
An ability to work with limited direction
Additional Information
JOB ID: HRD94280
Category: Customer Experience
Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
Nonexempt


Fuente: Jobs4It


Área:

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