Specialist Customer Service Support

Specialist Customer Service Support




Specialist Customer Service Support

Detalles de la oferta


Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

The Specialist Customer Service is responsible to ensure that the request received through tools established by the business, are delivered effectively to the customers and Customer service front, using a high quality and best practices. Maintained a clean and continuous communication with Customer service front to ensure complex issues are resolved, having a clear understanding of the business activities and customer needs
What we offer
Depending on the Country and Business unit to which the Specialist is assigned, main tasks may vary: Proposing, contributing and updating the process documentation and enhancements.
Managing Order Entry with proper given tools. Managing electronic invoices to specific web customer portal (México) Supporting Global alignments to contribute with ISO requirements


Who we are looking for
Bachelor degree
Desirable Experience
Intermediate Excel
Proactive, analytical and results oriented
Oral and written communications skills
Advanced English

Fuente: Neuvoo_Ppc


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