Service Desk Engineer ( Usa Location ) - Servidores De Aplicaciones (Application Servers)

Service Desk Engineer ( Usa Location ) - Servidores De Aplicaciones (Application Servers)
Empresa:

Hexaware Technologies


Lugar:

Nuevo León


Área:

Otros

Service Desk Engineer ( Usa Location ) - Servidores De Aplicaciones (Application Servers)

Detalles de la oferta

HEXAWARE is looking for Service Desk Engineer · Providing support via phone, , email, and ticketing.
· Troubleshooting and resolving single customer issues with Windows
· Supporting Microsoft Office, Exchange, VPN,
Share
Point, Mobile devices, user accounts and permissions.
· Using remote administration tools to resolve issues on desktops, laptops, and printers.
· Ensuring proper documentation, notification,
tracking, and follow up of all incidents.
Must have experience :
· Previous experience working in a Service Desk or
Helpdesk environment.
· Experience supporting Windows, VPN, networking,
Microsoft Outlook, and Microsoft Office in an enterprise environment.
· Experience using or supporting Windows
· Strong customer service and communication skills,
including the ability to explain technical terminology to non-technical users.
· Fluent verbal and written communication in
English.


Fuente: Bebee


Área:

  • Otros / Otros

Requisitos

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