Service Delivery Engineer

Service Delivery Engineer

Huawei Technologies Co., Ltd





Service Delivery Engineer

Detalles de la oferta

Position responsibilities ?Combines business, consulting, technical, operations, and leadership skills to head up a dedicated team of Consulting and Support professionals that includes some of the world’s top service experts.
?Works with one or more customers to understand future business requirements, design and manage deployment and implementation projects, proactively address risks, minimize downtime, and streamline operations.
?Maintain a long-term relationship with their customer(s).
?Understanding of the customer’s Network business to enable them to not only be viewed as a trusted technical advisor, but also as a key technology partner.
?Helps customers develop and implement long-term plans to improve enhance their support capabilities.
?Identify key priority areas and areas requiring additional development.
?Set long-term goals (along with a future vision).
?Identify gaps and barriers that might prevent the customer from achieving these goals.
?Develop an overall plan and program designed t Position Requirements Business Skills Requirements:
1. Team work
2.Communication skills
3. Leadership
4. Strategic Planning
5. Analytical
Professional Knowledge Requirement:
1.ITIL/eTom certified (preferably Expert level).
2.O&M process and SOP
3.O&M IT platform
4.Telecom Technical knowledge
5.Team management

Ciudad: mexico

Fuente: Neuvoo_Ppc


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