Job DescriptionWho we're looking forThe Finance & Strategy team serves as trusted advisors to the company, advising and guiding C-level decisions through insightful analyses & thought partnership. We are looking for a forward-thinking, driven individual who will succeed in a fast-paced environment and support our team in making recommendations that will allow the company to scale as we propel the business now from a Billion revenue to the Multi-Billion era.What you'll be doingThe daily tasks of a Senior Financial Analyst are to deliver high-precision forecasting & insights, build sophisticated models, and become a finance professional. Our analysts are the foundation of the success of the team, and so your impact will be felt immediately as you develop finance and business insight.What you bring to the role- Provide decision support and act as a thought partner to the G&A leadership (inclusive of CFO, Corporate Development, and CEO), from day-to-day decisions to large-scale strategic shifts, by providing accurate financial and non-financial information and analyses for their business decisions.- Perform relevant ongoing and ad hoc analyses and synthesize sophisticated data into actionable insights and strategic recommendations to drive value engineering opportunities and business results.- Build and improve upon robust financial models to accurately forecast and plan key financial and operational metrics.- Deliver relevant, timely and accurate reporting on existing and new key financial and operational metrics against strategic goals. Maintain, supervise and analyze historical and forecasted KPI reporting with specific focus on identifying emerging trends, revealing opportunities, managing risks, and providing insights on key drivers and return on investment.- Establish processes and drive improvements in collaboration with cross-functional teams to optimize financial systems, improve forecast accuracy, create tools, and improve operating processes.Basic Qualifications:- 4-6 years of technology, banking, private equity, corporate finance, economics or consulting experience in a fast-paced industry.- Sophisticated skills in building scalable financial models (via Excel or Google suite), with ability to understand and translate how their inputs/outputs determine business outcomes.- Experience with financial planning systems (Adaptive is a plus).- Strong work ethic and analytical proficiency, attention to detail, and problem-solving skills with commitment to achieving quality results. Ability to understand strategic impact on the wider business and yet operate at a detailed tactical level.- Strong oral and written communication skills with the ability to establish collaborative relationships and influence senior leadership.- Strong EQ, experience partnering across matrixed organizations, and an appreciation for building deep business partnerships- Highly-motivated self-starter comfortable with ambiguity and change. Experience working with tight deadlines and successfully handling multiple priorities simultaneously with mínimal direct supervision.- Positive attitude with an analytical approach and desire to learn new things quickly.- Great teammate eager to further develop and grow with us.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
