Work directly with customers to gather, scope and understand business requirements, and steer them towards Calypso’s best practice solutions to the extent possible.
Work hands on with the system to configure it and test it to ensure that it meets the business requirements whenever there is deviation from Calypso’s out of the box solution.
Follow up with the Client’s end users to validate the solution delivered, achieve signoff, and continue to move the system toward go-live.
Identify and raise approved core product gaps, and follow up through Calypso’s internal process until delivery. During the development of enhancements, the Consultant will work with either the Calypso core development or customer development to iteratively test enhancements to ensure they will meet business requirements. Finally the Consultant will assist in deployment and validation by the Client.
Work in conjunction with the Calypso or Client Project Manager to set and manage customer expectations around project timelines. The Consultant will be responsible to manage and communicate issues to customer and internal project teams.
Manage issues and track timeline of deliverables, and proactively keep the Client and/or Calypso Project Manager informed of progress. Additionally, the consultant will assist customers with the development of their own internal project plan, including identification of key setup and configuration tasks, scope considerations, timeline and scheduling, and resource requirements.
Responsible for training users on basic use of the system, new functionality, etc.
Whenever not assigned to a Client project, the Consultant will work on internal projects (enhancements to out of the box solution, internal tools, etc.)
Skills and Qualifications
Minimum of 5 years of experience
Experience working in systems or business analysis and system design within the capital markets industry.
Experience in the implementation and support of a Front Office system within a Bank, Hedge Fund or Asset Manager.
Strong knowledge and functional experience in any of the following asset classes: Foreign Exchange and Money Market, Fixed Income, Interest Rate Derivatives, FX Derivatives, Credit Derivatives, Equities and Equity Derivatives, Commodities and Commodity Derivatives.
Front Office Requirements: Detailed hands - on knowledge about industry standard front office standards for market data management (bootstrapping algorithm), trade capture, pricing (Black - Scholes, Cox - Ross), and risk (Monte Carlo, VAR).
Experience writing functional and business specifications with the ability to map conceptual financial and business elements to practical system capabilities.
A strong demonstrable record of customer service. The consultant will need to understand customer needs and build effective relationships. The consultant must be able to convey plans, issues and concerns to clients and team members in clear, logical and concise manner.
Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
Excellent interpersonal skills. The person in this role will spend significant amounts of time educating and training customers, and patience will be a key to success.
Strong time management skills.
Have the ability to influence decision makers.
Strong and demonstrable problem solving/analytical skills.
Willingness and ability to travel frequently (up to 75%), as required.
Why should you apply?
With over?20 offices worldwide, market leading products and a customer base of the world’s top banks, asset managers, hedge funds and insurers, our team thrives on stimulating challenges and a global and diverse working environment. We offer excellent health and welfare benefits, fitness reimbursement, regular team and office events and a variety of career paths.
If you have the drive, a winning attitude and a desire to make a difference then we invite you to apply today! Check out our open jobs here and connect with us on LinkedIn , Twitter and Facebook .
Calypso Technology is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. Calypso only accepts resumes from approved agencies who have a valid executed Non-Exclusive Master Staffing Agency Agreement on file. Please do not forward resumes to our applicant tracking system, Calypso employees, or send to any Calypso location. Calypso is not responsible for any fees or claims related to receipt of unsolicited resumes.