Vacante para la empresa Sequoia Connect en Benito Juárez, Ciudad de México
Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.
Our client’s Digital offerings have helped clients achieve operational excellence and customer delight. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. They are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything, Cloudify Everything, Transform Customer Experiences.
Powering our client’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the client’s business. The digitally empowered workforce of our client represents various nationalities, comprising 19,833 employees, and lives the company’s philosophy of ‘customer success, first and always’. The company reported a 2020 global revenue of USD $845.04 Mn.
We are currently searching for aSAP SuccessFactors Consultant:
Responsibilities:
Own and ensureSAP SuccessFactorsconfigurations are delivered meeting project requirements supporting project andBAU(Business as Usual) requirements.
Govern and provide guidance to the team for configuration delivery.
Work with project andBAUteams for issue resolutions.
Manage vendor relationships, monitor delivery, ensure metric compliance, and overall customer satisfaction.
Act as a liaison to the Business, serving as a single point of contact for IT Service Delivery and Technology groups.
Plan and manage Support Budget for Hosting, Software, and Configuration.
Handle project intake and demand management.
Manage high-priority support tickets, attend to escalations, and provide 24/7 on-call support.
OverseeSAP SuccessFactorsproject lifecycle implementation and integrations.
Collaborate in a corporate IT environment with multiple disciplines to deliver projects aligned with customer needs.
Work within a corporate IT environment in the Operational/Support Service Management role meeting ITIL framework.
Review technical program/code concerning SAP SuccessFactors Configuration responsibilities.
Requirements:
7+ years of engineering/developmentexperienceutilizing high-level programming languages such asASP .Net, SQL, C#, HANA, SAP SuccessFactors.
Certifications in industry practices likeITIL, BPM,etc.
Degree in Computer Science and/or a business-related field, or equivalent work experience.
Working relationships (daily) withEY ITSD, AE, and AMS Lead, TCS AMS team, GIS Liaison.
Experience inSupport, implementation and integration in SuccessFactor
Desired:
Certifications inSAP SuccessFactors.
Experience inSAP SuccessFactors Certifications, particularly in Learning, Core HR, Performance Management Configuration.
Languages
Advanced Oral English.
Native Spanish.
Note:
Fully remote.
If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page:
Nivel de educación deseada:
Superior - titulado
Nivel de experiencia deseada:
Nivel Experto
Función departamental:
Tecnología / Internet
Industria:
Servicios de TI y consultoría
Habilidades:
SAP
HANA
C#
SQL
ASP .Net
