Sales Service Coord

Sales Service Coord




Sales Service Coord

Detalles de la oferta

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
Some of our recent awards include:
•FORTUNE “World’s Most Admired Companies” - 2014
•FORTUNE “100 Best Companies to Work for in America” - 2013
•Reputation Institute “World’s Most Reputable Companies” - 2013
•Corporate Responsibility Magazine “100 Best Corporate Citizens” - 2013
•Great Place to Work Institute “World’s Best Multinational Workplaces” - 2013
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RC57701 LM480:Sales Service Coord (Open)Full timeLM480:Sales Service CoordAv. Mariano Otero No. 879
Col. Jardines de la Victoria
Col. Jardines de la Victoria
44900 Guadalajara, JAL
MexicoTwo (2) years college/Equivalent. Three (3) years sales administration or customer contact experience. Knowledge of pricing, billing, invoice adjustments, collections, and sales techniques preferred. Must posses strong verbal, written, and communication skills. Ability to organize and prioritize large amounts of information. Written and oral bilingual skills (English and local language) required. Advanced knowledge of Microsoft Office preferred.
Improves efficiency of the sales organization and provides management with timely and accurate data on status of customers, proposals, compensation issues, and develops/produces management information reports. Acts as principal contact in directing customer inquiries, providing information to sales management, and coordinating the planning functions._x000D_
Establishes, coordinates, and monitors effective office procedures to ensure an orderly retrieval of data, efficient flow of information, and commitment to deadlines are met. Provides priority assistance to the internal and external customers and Federal Express top management, directs customer inquiries to the appropriate department within Federal Express, and performs research independently for unique problems which require special assistance. Makes follow up contact with customers to ensure continued patronage. Applies customer relations policy in resolution of customer complaints. Monitors necessary data for development of management reports which delineate trends for district, region, or department. Audits paperwork to ensure it is complete and has the proper signatures before it is forwarded to the appropriate department. Communicates strategic information to staff and appropriate personnel (, customer automation activity, sales leads, unique sales arrangements, training, communication, and logistics). Performs various duties to facilitate staff and line productivity and increase revenue, , territory realignment, problem solving on a continuous basis, etc… Creates statistical management reports, ‘vital signs,’ monthly budget summary, forecasts, business plan reports, and other trend analysis reports. Runs target models using “ATP” to determine account profitability prior to pricing approvals. Supports sales in developing additional sales opportunities through development of various programs and presentations for customers and employees (, recognition programs, trade shows, etc). International forums, quality improvement programs, etc… Serves as focal point for vendor activities. Establishes and maintains records of training activity and/or customer automation activity to ensure proper placement of automation devices in region. Represents sales management at corporate meetings and functions.

Ciudad: guadalajara

Fuente: Neuvoo_Ppc


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