A Public Area Cleaner is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasksWhat will I be doing?As a Public Area Cleaner, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure cleanliness of all public areasCarry out lost property proceduresManage customer service issues quickly and effectivelyManage master keys in his/her possessionUndertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooingReport maintenance issues to Maintenance/Engineering DepartmentCheck public areas and toilets taking remedial action where necessaryComply with hotel security, fire regulations and all health and safety legislationCarry out any other reasonable task set by the hotel's managementWhat are we looking for?A Public Area Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Ability to work on own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in a similar position or industry MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program???????Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support Flexible Schedules Access to your pay when you need it ???????through DailyPay
