Product Operations Senior Analyst

Product Operations Senior Analyst
Empresa:

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Product Operations Senior Analyst

Detalles de la oferta

About DiDiDidi Chuxing (“DiDi”) is the world’s leading mobile transportation platform. The company offers a full range of app-based transportation services for 550 million users across Asia, Latin America and Australia, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Automobile Solutions and food delivery. Tens of millions of drivers who find flexible work opportunities on the DiDi platform provide 10 billion passenger trips a year. DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry and communities to solve the world’s transportation, environmental and employment challenges with localized smart transportation innovations by leveraging its AI capabilities. By continuously improving user experience and creating social value, DiDi strives to build a safe, inclusive and sustainable mobile transportation ecosystem for cities of future.For more information, please visit:About the jobBeing part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!Product Operations is the interface between the HQ product team and local stakeholders, such as Marketing, PR, Legal, Operations, among others. From early piloting and wide-scale deployment, the role oversees the technical execution and business operations of the company throughout multiple strategies. Product Operations works on launching and landing product and technical solutions to ensure our teams can maximize their results. The ideal candidate is motivated by bringing products and technologies to market and to our users, has strong strategic thinking, analytical skills, excellent time-management, and be ready to lead by example.You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!Your Responsibilities:Insightful operation: Build deep insights and understanding of the business and product features trough project management, stakeholder management, and be data driven ALWAYSData Analytics: data masters with Excel data processing and analyzing, and capable of writing SQL/PythonDesign and implement initiatives to improve business and product indicators, being able to leverage data for the decision-making processEnsure collaboration with multiple stakeholders to improve operational productivity & user experience.Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength.The Successful applicant:Engineering, Economics, Computer science, Actuary or any related bachelor’s degreeKnowledge and interest in analytics and programing (Python, SQL, R, etc.)Experience with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.Strong Excel skills a must, other database experience is helpful. Comfortable learning and using new software tools.Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.Excellent organization and time management systems for yourself and your employees.Clear Communicator - you are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights.Technical: Strong understanding of technology; work well with engineers.Stakeholder Management: Create processes to have optimal communication with all stakeholders, follow up on the project, and deliver results.Creative: Use creative approaches to solve complex issues and use data driven thinking to back those ideasRapid learner with immediate impact: Although business understanding is not a must, we need people that prove that the impact on the business will be immediate and that they will not require an excessive time to understand how to deliver stakeholder valueStructured Ideas: Understand how to package and position ideas to be appealing to usersValue simplicity: Do not make users think! ApproachAB testing or UXR experience is not a must but a plus.Proficiency in English & Spanish

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