Process Writer - Leon

Process Writer - Leon
Empresa:

Oportun, Inc



Área:

Otros

Process Writer - Leon

Detalles de la oferta

Overview

Oportun is a financial technology company founded in 2005. Our mission is to provide affordable loans that help people with little or no credit history establish credit and build a better future. Oportun uses advanced data analytics and technology to “score” and lend money to individuals who other lenders consider “unscorable” because of their limited credit history.
Between our first loan in 2006 and March 2018, Oportun disbursed more than $5 billion in 2+ million affordable loans. During that time, Oportun customers also saved more than $1.1 billion in interest and fees by choosing an Oportun loan instead of one of the alternatives that are widely available to people with little or no credit history.
In recognition of Oportun’s goals of increasing economic opportunity for our clients, promoting community development, and serving low-income or underserved communities, Oportun was certified by the United States Department of Treasury as a Community Development Financial Institution or CDFI.
Oportun is a great place to work if you are as enthusiastic about helping others as you are about your own professional development and career. As our CEO Raul Vazquez says, “Earning a paycheck to support yourself and your family is critical. Satisfying career ambitions is rewarding.But there is no greater privilege than having a challenging job where you are growing and learning professionally, while having a strong positive impact on the lives of others… And that is what we do here every day.”
Responsibilities

- Reviewing current policies and procedure documents.
- Working with various departments to update documents as necessary.
- Update and create training materials with support of training staff and manager.
- Other administrative tasks as required
Qualifications

Understanding of business requirements, process documentation and process modeling concepts (flow charts, diagrams).
- Experience documenting Training manuals, work instructions and detailed procedures.
- Bilingual 90%
- Completing/managing multiple tasks or projects with a keen attention to detail.
- Above average presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal/external customers; ability to maintain professionalism in accordance with corporate standards
Call Center Experience preferred.


Fuente: Neuvoo_Ppc


Área:

  • Otros / Otros

Requisitos

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