Have a role as a consultant and quality agent in the management of PORTFOLIOs, programs and IT projects, disseminating the MetLife methodology and market best practices to IT board project managers to contribute to the best delivery of products and customer services. Also act in budget management and IT contracts.
1-Align the knowledge of IT teams in the management of portfolios, programs and projects, using MetLife's global and regional methodology and tools.
2-Tracking of the portfolio, programs and projects from its conception to its closure and recommendation of preventive and corrective actions, with the aim of its implementation according to the established quality criteria.
3-Perform training and coaching for IT teams in best market practices, such as PMBOK, Scrum and SAFe.
4- Develop the executive material to meet local and regional needs (LatAm) related to GTS (Global Technology Services) topics: Budget, quality, metrics, projects and processes.
5-Lead regional initiatives (LatAm), integrating teams from other countries and centralizing processes and knowledge.
6-Tracking the budget of IT projects, from annual planning to the management of actual expenditure versus projected expenditures.
Internal: IT teams (AD and infrastructure), CIO, HR, financial planning, taxes, accounting, GTS LatAm team, GTO US team
External: IT Suppliers
-Bachelor in IT or Administration career
-MBA in project management is preferred
-Fluent in English, at least advanced
-At least 3 years participating in projects in their entire life cycle, in all areas of knowledge, preferably IT, using the best practices of PMBOK and / or Scrum.
Knowledge, skills and attitudes:
-Project management, notions of budgetary control, process modeling with notions of COBIT and ITIL, IT metrics preferably linked to BSC indicators, minimum to intermediate knowledge in Microsoft Project and Visio. Desirable knowledge in SharePoint, Clarity/Microsoft Project Server.